We are happy to introduce our new product:

Radiant Customer Portal

for OTRS!
It’s a true revolution!

You will be incredibly surprised by its design and features

  • Responsive design
  • Personal skins
  • Radiant icons set
  • Extended ticket views
  • Linked objects and attachments view
  • Advanced ticket actions
  • Extended Service Catalog
  • Integrated Service Catalog and Knowledge Base
  • Powerful ticket templates
  • Integrated CMDB
  • Integrated RS4OTRS_Approvals
  • Integrated RS4OTRS_Workflows
And this is not everything we’ve got to offer - prepare to be impressed by our product’s many other features, as well.
It's our truly attractive and user-friendly interface design that we are especially proud of, a feature you would hardly expect from an original OTRS.

We managed to create our unique Radiant Customer Portal through our exceptional expertise and cooperation with our customers. By collecting and analyzing a wide range of needs and ideas from our existing customers, we made sure that the product is highly effective and fits your every need.

Now you have the opportunity to try it!

Important: Radiant Customer Portal for OTRS is only a part of our new bundle - coming soon!

Hold tight, as we have many other surprises prepared for you!

Take a look at our services

Consulting

Implementation

Development

Support

Integration

Migration

About us:

Radiant System is an international company with offices in Prague, Czech Republic, and Moscow, Russia. From 2010 to 2015 we used to be an official certified OTRS AG partner. During these 5 years we became experts in OTRS solutions and gained an immensely valuable experience in OTRS professional services, including consulting, implementation, support, training and custom development. We also developed a large number of original add-ons, which quickly became very popular among our clients.

As of 2016, we decided to go our own way. The natural next step was to develop a series of new, unique add-ons based on OTRS - our New Customer Portal is the very best example of our latest achievements. And this is not all we have in our rich arsenal!

Please visit our current Russian website: www.radiantsystem.ru

The International Radiant Systems website is coming soon here.

Please bookmark our site and check back soon!

Contact us:

For all enquiries please simply fill out the form with your message:

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