Development
Additional add-ons development for ((OTRS)) Community Edition
We create new opportunities. For ((OTRS)) Community Edition. For You.
Agent productivity
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Customer usability
- Public knowledge base
- Ticket templates
- Satisfaction estimate
- Ticket List Settings
- Overview of related objects
- Integrated CMDB
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System modules
- Scheduled tickets
- Ticket life cycle
- Suspend escalation
- Customer roles
- Logging administrator actions
